Friday, September 11, 2009

CVS Drama

I have been trying to get my heparin prescription filled all week, when I first took it in the pharmicist said he would have to order it and it will be in tommorrow. So I went the next day after work to get it had to wait 45 minutes for the new tech guy to stare at the bottle then the lady pharmicist was like she has been waiting to long so she took over and filled it, I asked for needles she said I can't give you needles because script does not state how much I am to take and its not written on script to give me needles. So I call nurse to see how much I am suppose to take and that they would not give me needles, she asked what the concentration was I was like 5000 she said no you are suppose to have a concentration of 20,000 and then you would use .25 twice a day, she was like I am calling the pharmacy, she calls me back says everything is squared away I can go in tommorrow and trade for right prescription and she will give me needles, go in today same new tech guy and they have a pharmacist that works as a floater between stores, the new tech guy knows whats going on but the floater guy won't sign off on it, apparently he told tech guy to tell me to come back on sunday when supervisor is there, and new tech guy is scared so I was sitting there for thirty minutes thinking he was having trouble making the swap in the computer, then pharmicist yells at tech guy you need to tell her instead of having her sit out there. So I guess I will be back on Sunday to see if I can get this filled, if no help then I will just have nurse give me new script and just use the pharmacy in same building as my RE they always have the meds stocked for fertility treatments I should of went their in the first place but its just not conveinant if I need a refill and not seeing RE.

1 comment:

BigP's Heather said...

You have much more patience than I do!! I would have crawled across that counter and slapped someone! What horrible customer service!! I get that they are dispensing "drugs" - but do they think you are selling it on the streets? HAND OVER THE DRUGS PEOPLE!